Factors that help boost e-commerce performance

The increasing reliance on mobile shopping and e-commerce portals has presented new prospects of opportunities for the line of business. Aspiring businesses, in a quest to expand their global reach, are in for a fruitful, encouraging and exciting online journey. If you’re eager to launch your first online venture, or if you’re already living in an e-commerce business, you need to pay special attention to the following aspects to bring your business to the brink of success:

GoMobile: Today, customers have become tech-savvy; they are downloading apps on their smartphones to purchase a particular service or product. I’m sure no one wants their business to become outdated over time. The optimal way is to make your website responsive. Responsive design is a new approach that helps create a business-critical website in a way that everything from the content to the structure of the site adjusts according to the resolution of the devices.

According to Goldman Sachs, mobile spending will rise from $204 billion in 2014 to $626 billion in 2018. It also predicts that web sales on smartphones alone, including tablets, will roughly equal web sales on nearly all mainstream computing devices from just five years earlier.

That is why it becomes of immense importance to hire intellectual web designers who can turn your non-responsive site into a responsive one for greater customer satisfaction.

Friendly interface: One of the main factors responsible for reducing your growth graph is the complex structure of the site that makes it difficult for customers to find their desired product/service. It is obvious that you cannot touch, feel or smell the product online; however, this deficiency can be combated by including high-quality images followed by your detailed description and customer reviews. Apart from this, you should always strive to give something new to your customers. The interface should be intuitive and easy to use so that everyone can access your website with the greatest of ease. Also, the search bar should be located in a place that is easy for users to determine. Investing in high-quality search techniques will be an added bonus. Remember, always refrain from adding complicated and unnecessary features.

Integrate marketing techniques: You will all agree to the point that what is seen is sold. If your critical business does not rank well on the most popular search engines, it means that your target customers will not be able to find it and will ultimately switch to the other eCommerce platform. The best way is to integrate some of the search engine optimization techniques or hire an expert who can do it for you. Also, always try to innovate and offer new things to your customers so that your customers do not lose interest in your offers. You can add free shipping and add festive offers to attract more users to your site. In addition to this, try to list the price of the products only after doing a detailed analysis of the competitor’s list price. Prices should be quoted in a way that attracts attention.

Maintain privacy: If your customers don’t feel that you are not a true McCoy, they will never buy products or services from your site. Companies that adhere to the best privacy protocols to keep their customers’ transactions secure witness higher ROI than their counterparts, one of the reports suggests. In this sense, Secure Socket Layer (SSL) is one of the standard security technologies that helps encrypt sensitive and confidential customer data. Also, integrate payment gateways that are simple, streamlined, and that potential buyers can manage and use effectively.

Build your indelible brand image: To establish your business in today’s competitive market, you must be very cautious. Buy a domain name that truly reflects who you are and what you offer. A company that values ​​its customers more has a better chance of growing and prospering. Study the market trends and understand what exactly your customers are looking for in order to give the best of themselves to your valuable users.

Host your website in an N+1 environment: Websites or apps that don’t load within a specific time limit push your leads to the segment of your competitors. Latency is one of the factors responsible for poor user experience and poor search engine rankings. Host your website in a data center that is equipped with the latest techniques necessary for sustainability and business growth. The hardware you select to host your eCommerce business should be state of the art and free of all vulnerabilities. A provider that provides SLA-backed hosting and is equipped with a resilient network architecture is a good choice. Not to mention, the more scalable the data center is, the better it can handle traffic surges.

Simply put, the success of your ecommerce business depends entirely on how efficiently you can spot performance lags and eliminate them. Needless to say, poor website performance leaves your customers unhappy, which leads to no profit. It not only hampers your income streams but also ruins your market presence and credibility. To ensure a smooth shopping experience for your customers, you should always strive to incorporate an intuitive interface, smart search options, reliable payment gateways, detailed product/service descriptions, user testimonials, and follow cheap pricing patterns. All of these factors will help make your business a successful and real McCoy.