How IT Support Company Can Boost Your Organization’s Cyber ​​Resilience

A study by the National Cyber ​​Security Alliance shows that more than 60 percent of hacked companies lose their business within six months. Significant damage occurred in cyber attacks due to the organization’s inability to respond as they have not developed a cyber prevention and response strategy. If your e-commerce system, customer data, email, or website suddenly becomes inaccessible due to an attack, can you get back up and running in minutes, days, or not at all? That depends on the level of cyber resilience of your company. These are the important steps that a nearby IT support company can develop efficient cyber resilience for your business.

The most common way of defining cyber resilience is the ability of an organization to minimize the impact of security incidents. It is a broader approach surrounding business continuity management and cybersecurity strategies. There are two main components of cyber resilience: the first emphasizes preventive measures, such as threat reporting and ongoing monitoring. The second is to develop appropriate response plans during a cyber attack. Sadly, most businesses collapse at this crucial second step.

Building Cyber ​​Resilience: Assessing the Risks

Before implementing an incident response plan, you must first assess the risk to which your organization may be exposed. There can be multiple risks, including strategic (failure to implement business decisions that are associated with strategic objectives), compliance (violation of regulations, rules, or laws), and reputation (negative public opinion). Apart from these risks, other risks include operational (losses resulting from failures in systems, people, internal procedures, etc.) and transactional (problems with the delivery of products or services). To conduct a risk assessment, you need to understand your business processes, such as the type of data you are using and where this information is stored. The next step is to identify potential threats such as information misuse, unauthorized access, data loss, interruption of productivity or service, and inadvertent exposure of information or data leakage. Typically, you must examine numerous categories of information to properly assess your business vulnerabilities. It would be best to consider the following controls: data center physical and environmental security controls, user provisioning and authentication controls, organizational risk management controls, and operations controls. Daily risk assessments are a crucial part of a business, and the closest IT support company will review them regularly. Once the first risk assessment is complete, the next step is to implement an incident response plan.

Develop an incident response plan

The goal is to identify the attack, contain the damage, and eradicate the root cause. When your business responds to an incident instantly, you can reduce losses, restore services and processes, and mitigate exploited vulnerabilities. It is essential to create an incident response team and describe their responsibilities and roles. In addition, there must be policies for implementation after a cyberattack and a communication plan. Damage must be mitigated, including rapid response and long-term containment, such as installing security patches on affected systems. It is also crucial that affected systems are back in working condition and monitor the network system to ensure such incidents do not reoccur.

3T Pro provides 24/7 IT support and IT services to clients in Dallas, Ft. Worth, Richardson, Rockwall, Mesquite, Grand Prairie, Carrollton, Allen, DFW Metroplex, Garland, Plano, Irving and Arlington, Texas. To learn more, visit https://3tpro.com/about-3t-pro/.